Once you have placed an order and made successful payment by card, your gift card will normally be delivered to your user dashboard near instantly. For customer choosing to pay with digital currencies, your order will be delivered to you once your payment has one confirmation on the blockchain.
All customers will receive email alerts to let you know when their order is ready.
From time to time there may be a delay in the delivery of your gift card. Please allow up to 4 hours if this has happened before contacting us via firstname.lastname@example.org.
It is likely we will already be working to fix the issue, but we're happy to take a look and provide updates as needed. In some instances, depending on the nature of the delay we may be able to offer the option to cancel and receive a full refund.