There was a problem with my order Lois 20 October 2020 14:53 Updated Not to worry, our support team are on hand to help. Get in touch via firstname.lastname@example.org and we'll be happy to look into it for you. Related articles Can I check how my order is progressing? What happens if Gift Off cancels my order? How will I receive my e-gift cards? I am waiting for a reply to a support request Are there any limits on how much I can buy / spend at Gift Off?