How do I place an order?

We’ve tried to make our service as straightforward as possible. To place an order you simply need to select the gift card you want to purchase, choose the value of the card and the currency you’d like to pay with, sign in if you haven’t done so already. Then you need to follow our easy-peasy checkout instructions.

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6 Comments

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    Ross

    Select them from where? (faceplant)

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    Lois Foulger

    Hi Ross, there are hyperlinks in the text to take you to the gift card selection page and to the sign in page.

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    Ross

    Hyperlinks in which text?

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    Lois Foulger

    In the text that answers the question above, 'gift cards' takes you to the selection of gift cards stocked at Gift Off and 'sign in' takes you to the sign in page.

    Also ZenDesk would normally open in a new tab, so Gift Off's homepage should still be open for you in another tab. Let us know if that wasn't the case and it's something we can look into.

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    Ross

    It wasn't the case. Zendesk is open in it's own window, as it was from the pock.io redirect.

    The hyperlinks are not decorated. They look the same as the rest of the text in that paragraph. They only show as hyperlinks when I mouse over them, and I wouldn't have known to do that if you hadn't told me to seperately!

    I think there's still a bit of work to do on the usability front here.

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    Lois Foulger

    Ok, thanks for letting us know Ross. Quite agree there is lots to do on the Gift Off site to make it as good as it can be. Stick with it and we'll get there.

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